Privacy Policy

How We Protect Your Information

Last Updated: November 22, 2025

INTERNATIONAL VISA SERVICE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA ("we", "us", "our") is committed to protecting your privacy and processing your personal data in accordance with applicable law, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website or use our services.


1. Data Controller

The data controller is:

INTERNATIONAL VISA SERVICE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA

Graniczna 29, 40-017 Katowice, Poland

TAX ID: PL9542766476

Email: info@journey-india.com


2. Personal Data We Collect

We may collect personal data in the following ways:

a. Directly from you:

  • Name, surname
  • Email address, phone number
  • Address and other contact details
  • Information you provide in inquiries or requests

b. Automatically through the website:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent

3. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

Purpose Legal Basis
Responding to inquiries and providing services Performance of contract / legitimate interest
Managing newsletter subscriptions Consent
Improving our website and services Legitimate interest
Complying with legal obligations (tax, accounting) Legal obligation

4. Data Sharing

We do not sell your data. We may share personal data with:

  • Legal or tax authorities, when required by law
  • IT service providers for website maintenance

All third-party recipients are required to protect your data in accordance with GDPR.


5. Cookies

We use cookies to improve user experience and for technical purposes. Cookies may include:

  • Essential cookies: Necessary for website functionality
  • Preference cookies: Remember user preferences
  • Analytical cookies: Track website performance (excluding Google Analytics)

You can manage cookies through your browser settings.


6. Data Retention

We retain personal data only as long as necessary for the purpose it was collected or to comply with legal obligations:

  • Contact inquiries: up to 3 years after last contact
  • Newsletter subscriptions: until unsubscribed

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Confirmation and Information

You have the right to obtain clear information about the processing of your personal data. You may request confirmation at any time as to whether your personal data is being processed. You have the right to receive free information about the personal data stored about you.

Right to Rectification

You have the right to request the correction and, if necessary, supplementation of your personal data. We will promptly correct any inaccurate personal data concerning you and supplement incomplete data, taking into account the purposes of processing.

Right to Erasure ("Right to be Forgotten")

You have the right to request the deletion of your personal data, and in certain cases we are obliged to delete it immediately under GDPR. This applies if:

  • The data is no longer necessary for the purposes for which it was collected.
  • You withdraw your consent and there is no other legal basis for processing.
  • You object to processing and there are no overriding legitimate reasons for processing.
  • The data was processed unlawfully.
  • Deletion is necessary to fulfill a legal obligation.
  • Data was collected in relation to information society services offered to a minor.

If we have made your personal data public, we will take reasonable steps to remove links, copies, or replications of your data.

Right to Restriction of Processing

You have the right to request the restriction of processing if:

  • You contest the accuracy of your personal data while we verify it.
  • Processing is unlawful and you request restriction instead of erasure.
  • We no longer need the personal data, but you need it for legal claims.
  • You have objected to processing based on legitimate interests while it is being determined whether our legitimate reasons override yours.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller if:

  • Processing is based on your consent or a contract, and
  • Processing is carried out using automated means.

Where technically feasible, you may request that we transmit your data directly to another controller.

Right to Object

You have the right to object at any time to the processing of your personal data for reasons arising from your particular situation if processing is based on legitimate interests or public tasks. We will no longer process your data unless we can demonstrate compelling legitimate reasons.

If your data is processed for direct marketing, you may object at any time to processing for this purpose, including profiling related to direct marketing.

You also have the right to object to processing for scientific, historical, or statistical purposes, unless necessary for the performance of a task carried out in the public interest.

Right to Withdraw Consent

You have the right to withdraw your consent to the processing of personal data at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.


8. Security of Data

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.


9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with the revised effective date.


10. Contact

For questions about this Privacy Policy or data protection, contact:

INTERNATIONAL VISA SERVICE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA

Graniczna 29, 40-017 Katowice, Poland

Email: info@journey-india.com